Job Description

Operations Associate (English Speaker) at Arrow Electronics

Company: Arrow Electronics
Position: Operations Associate (English Speaker)
Location: Casablanca, Morocco
Industry: IT Distribution, Technology & Business Services
Job Type: Full-Time / Permanent
Department: Operations & Business Support
Experience Required: 3–5 Years
Education: Diploma in Business Administration, Supply Chain, Information Technology, Logistics, Operations Management, or related field
Salary: (Approx. MAD equivalent of USD 1,200 – USD 2,000 per month depending on qualifications, English proficiency, and operations experience)
Work Location: Boulevard Al Quods, Casablanca, Morocco
Job Category: Business Support

About Arrow Electronics

Arrow Electronics is a global technology solutions provider and specialist IT distributor offering enterprise-class services in data storage, network security, enterprise software, virtualization, and access infrastructure. Through strong partnerships with leading technology vendors, Arrow Electronics supports businesses with secure digital transformation, IT deployment, and professional technical services.

The company provides end-to-end operational support including consultation, engineering, implementation, customer service, and post-sales management to channel partners across multiple markets.

Job Overview

Arrow Electronics is looking for an experienced and detail-oriented Operations Associate (English Speaker) to support day-to-day operational processes and coordinate closely with suppliers, sales teams, customer service teams, and internal departments. The role involves managing purchase orders, shipment tracking, invoice reconciliation, stock management, pricing coordination, and customer communication.

This opportunity is ideal for candidates searching for operations jobs in Morocco, business support jobs, supply chain careers, procurement jobs, IT operations roles, administration jobs in Casablanca, operations coordinator vacancies, logistics jobs, customer service support roles, and purchasing department jobs.

Professionals interested in additional career opportunities in Morocco can also explore
english speaker jobs in Morocco
for updated openings in operations, logistics, administration, and IT-related sectors.

Key Job Responsibilities

The Operations Associate will provide operational support to internal teams while ensuring efficient coordination between suppliers, customers, and business stakeholders.

Core Duties Include:

• Processing and progressing purchase and customer orders accurately
• Coordinating with quotation, configuration, and renewals teams regarding pricing and discounts
• Managing purchase order placement and tracking shipment progress
• Updating customers and customer service teams on shipment and delivery timelines
• Monitoring proof of delivery (POD) documentation and warranty registration processes
• Supporting claims management and reconciliation procedures
• Assisting with invoice reconciliation and identifying discrepancies for resolution
• Escalating operational anomalies and errors for corrective action
• Supporting inventory and stock management activities
• Coordinating closely with suppliers and internal sales teams for operational efficiency
• Ensuring accurate reporting and documentation of operational processes

Candidates with expertise in operations management, purchase order processing, supply chain coordination, inventory management, customer support, invoice reconciliation, business administration, and logistics operations are encouraged to apply.

Required Qualifications

Applicants should possess:

• Diploma in Business Administration, Operations Management, Logistics, Supply Chain, Information Technology, or related discipline
• Minimum 3–5 years of relevant work experience, preferably within business services, IT distribution, purchasing, or operations support environments
• Previous experience in a Purchasing Department or operations function is an added advantage
• Excellent written and verbal English communication skills
• Strong administrative and organizational abilities
• Good understanding of supply chain and order management procedures
• Proficiency in Microsoft Excel, Word, Outlook, and Office applications
• Ability to work independently and within collaborative teams

Candidates seeking operations associate jobs, administration jobs in Casablanca, business operations careers, English speaking jobs in Morocco, supply chain jobs, and procurement support roles are highly encouraged to apply.

Essential Skills & Competencies

The ideal candidate should demonstrate:

• Strong administrative and documentation skills
• Purchase order and operations coordination expertise
• Attention to detail and accuracy
• Time management and deadline handling
• Problem-solving and issue escalation abilities
• Excellent communication and stakeholder management
• Customer support and supplier coordination skills
• Teamwork and independent working ability
• Analytical and reporting capabilities
• Strong accountability and professionalism

Job seekers looking for wider opportunities in logistics, operations, and administration sectors may also browse
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for updated business support and operations-related job listings.

Training & Professional Development

Arrow Electronics offers employees professional growth opportunities through:

• Operations and supply chain training
• IT business support orientation programs
• Vendor and supplier coordination workshops
• Customer relationship management training
• Microsoft Office and reporting enhancement sessions
• Career development and internal progression opportunities

Candidates interested in regional employment opportunities in operations, administration, and logistics can additionally visit
english speaker jobs in Somalia
for related openings across various sectors.

Salary & Benefits

Selected candidates may receive:

• Permanent employment contract
• Competitive salary package
• Private medical healthcare coverage
• MyBenefit employee benefits system
• Professional training and career growth opportunities
• Friendly and collaborative work environment
• Casual dress code policy
• Access to refreshments, coffee, tea, and office facilities
• Exposure to global IT and enterprise technology operations

Why Join Arrow Electronics?

Working with Arrow Electronics provides valuable exposure to enterprise technology operations, business process coordination, IT distribution services, supply chain management, and customer support operations within an internationally recognized organization.

Apply now to build your career in operations management, IT business support, logistics coordination, and supply chain administration in Morocco.