Job Description

IT Technician Job at AVL Morocco – Technology Support Career

Company: AVL Maroc SARL AU
Location: Morocco
Job Type: Full-Time
Industry: Information Technology / Engineering / Technical Support
Category: IT Support, Computer Networks & Systems Administration Jobs
Salary: Not Disclosed
Experience Level: Mid-Level Professional (2+ Years Experience)

AVL Morocco is currently hiring an experienced and motivated IT Technician to join its technical team. This exciting opportunity is ideal for professionals seeking IT support jobs in Morocco, network technician careers, system administration jobs, or technical support engineer roles in a fast-paced international work environment.

The selected candidate will play a key role in delivering technical support, maintaining IT systems, troubleshooting hardware and software issues, and participating in IT infrastructure improvement projects.

Job seekers looking for the latest technology jobs in Morocco, computer technician vacancies, and network administration opportunities can also explore IT technician jobs in Morocco for more openings.

About AVL Morocco

AVL Maroc SARL AU is part of a globally recognized engineering and technology organization delivering advanced solutions in mobility, automotive engineering, testing technologies, and digital innovation.

The company provides employees with opportunities to work in a collaborative, technology-driven environment focused on innovation, technical excellence, and continuous improvement.

Joining AVL means becoming part of a professional ecosystem that supports career growth, technical development, and international project exposure.

Job Purpose

The IT Technician will be responsible for installing, maintaining, troubleshooting, and optimizing IT systems, hardware, software, and network infrastructure. The role ensures smooth IT operations while providing technical support to users and maintaining high standards of IT security and operational efficiency.

This opportunity is suitable for professionals interested in desktop support jobs, technical helpdesk careers, computer maintenance roles, IT infrastructure management, and network support engineering.

Key Duties and Responsibilities

Technical Support & Troubleshooting

• Install and configure hardware and software components to ensure system usability.
• Troubleshoot and resolve hardware, software, and networking issues.
• Diagnose and manage customer IT incidents through incident management systems.
• Escalate unresolved technical problems to higher-level IT teams when required.
• Provide technical assistance to users on existing systems and network environments.

System Administration & Infrastructure Management

• Configure, install, supervise, and maintain:
  • Physical servers
  • Virtual servers
  • Network equipment
  • Security systems
• Upgrade systems to support software compatibility across devices.
• Conduct regular monitoring to prevent system failures and network disruptions.
• Ensure compliance with ISO 27001 IT standards and best practices.

Candidates exploring computer networking jobs, IT administrator vacancies, or technical support roles may also discover regional opportunities through IT jobs in Egypt

IT Security & Backup Management

• Install and update antivirus software to enhance user-level security.
• Raise awareness among employees regarding IT security policies and cybersecurity best practices.
• Perform daily system backup operations and maintain secure data storage procedures.
• Support electrical safety compliance for IT hardware and infrastructure.

Equipment & Asset Management

• Prepare and configure computer workstations for employees.
• Manage IT inventory, equipment records, and material tracking.
• Handle damaged hardware replacement and maintenance coordination.
• Ensure proper administrative management of IT assets and restitution processes.

Project Participation & Continuous Improvement

• Participate actively in IT projects and service improvement initiatives.
• Suggest process enhancements to improve service quality and operational performance.
• Test and evaluate new hardware and software solutions before implementation.
• Collaborate effectively with internal departments to support business operations.

Education & Qualifications

Applicants should possess:

• Diploma in Computer Science, Information Technology, Computer Engineering, or a related technical field.
• Additional certifications in:
  • Networking
  • Cybersecurity
  • Systems Administration
  • IT Support
    will be considered an advantage.

Experience Requirements

Candidates should have:

• Minimum 2 years of professional experience as:
  • IT Technician
  • Systems Support Technician
  • Network Support Technician
  • Level 2 IT Support Specialist
• Practical experience in:
  • Computer network maintenance
  • Systems troubleshooting
  • Software installation
  • Database programming
  • IT infrastructure support

Job seekers interested in international technical support careers, IT operations jobs, or technology vacancies across Africa can also browse IT jobs in Tanzania for additional opportunities.

Required Skills & Competencies

Technical Skills

• Strong knowledge of:
  • Computer hardware & software
  • IT systems maintenance
  • Computer networks
  • Database programming
  • Software installation
• Experience configuring and monitoring IT environments
• Knowledge of cybersecurity standards and IT best practices

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent communication skills
• Customer service orientation
• Ability to manage emergency situations
• Teamwork and collaboration mindset
• Attention to quality service delivery
• Strong organizational and interpersonal skills

Language Requirements

• Good communication skills in French
• English proficiency is considered an added advantage

Training & Career Development

Working with AVL Morocco offers opportunities for:

• Technical upskilling in advanced IT systems
• Exposure to enterprise-level infrastructure management
• Participation in IT improvement and innovation projects
• Professional growth in systems administration and networking
• Career advancement in information technology and engineering services

Employees benefit from a supportive workplace focused on technical excellence, learning, and innovation.

Salary & Benefits

• Salary: Confidential / Competitive package
• Full-time employment opportunity
• Professional growth and technical training
• Exposure to international technology environments
• Collaborative and dynamic work culture
• Career development opportunities

Why Join AVL Morocco?

AVL Morocco offers a rewarding opportunity for technology professionals looking to build expertise in IT support, systems administration, network maintenance, and technical infrastructure management. Employees gain valuable experience working with modern technologies while contributing to service excellence and operational reliability.

How to Apply

Interested and qualified candidates should submit their applications through the AVL online application platform.

Only shortlisted candidates will be contacted for interviews and further recruitment processes.