Network Operations Center Engineer Job Vacancy in Casablanca, Morocco – Telecommunications

Job Description

Position:Network Operations Center Engineer

Company:Orange Morocco

Location:Casablanca, Morocco

Experience:3-5 years

Education:Bachelor’s degree in Computer Science, Telecommunications, or related field

Employment Type:Full-time

Industry:Telecommunications

Department:Network Operations

Salary:SSP 180,000 – 240,000 per annum

Vacancies:1

Company Overview

Orange Morocco is a leading telecommunications provider delivering mobile, fixed-line, broadband, and digital services to millions of customers across the Kingdom. As part of the global Orange Group, the company combines innovative technology with a strong commitment to sustainability and community development. With a robust network infrastructure and a reputation for excellence, Orange Morocco plays a pivotal role in shaping the digital future of Morocco. This position offers a unique chance to join a dynamic team that drives connectivity, supports Morocco Jobs, and contributes to the nation’s economic growth.

Job Overview

The Network Operations Center (NOC) Engineer will monitor, troubleshoot, and optimize Orange Morocco’s core network assets to ensure uninterrupted service delivery. Working in a 24/7 environment, the engineer will collaborate with cross‑functional teams to resolve incidents, implement upgrades, and maintain high performance standards. This role is central to the company’s mission of providing reliable telecommunications services and supports the broader goal of creating valuable Career Opportunities in Morocco. For more information about our corporate culture, visit Morocco Job Search.

Key Responsibilities

• Continuously monitor network performance using advanced NOC tools and dashboards.
• Diagnose and resolve network incidents, outages, and performance degradations within defined SLA windows.
• Coordinate with field engineers, vendors, and service providers to implement corrective actions and network upgrades.
• Document incident reports, root cause analyses, and corrective action plans for future reference.
• Participate in on‑call rotation to provide after‑hours support for critical network events.
• Assist in capacity planning, forecasting, and optimization projects to support growing traffic demands.
• Contribute to the development and improvement of standard operating procedures and best practices.

Required Skills

• Strong knowledge of IP networking, MPLS, BGP, OSPF, and routing protocols.
• Proficiency with network monitoring platforms such as SolarWinds, Nagios, or PRTG.
• Experience with network hardware from vendors like Cisco, Huawei, or Nokia.
• Excellent analytical and problem‑solving abilities under pressure.
• Effective communication skills for interacting with technical and non‑technical stakeholders.
• Ability to work in a fast‑paced, shift‑based environment.

Education

A bachelor’s degree in Computer Science, Telecommunications, Electrical Engineering, or a related discipline is required. Professional certifications such as CCNA, CCNP, or equivalent are highly desirable and demonstrate a commitment to continuous learning.

Experience

Applicants should have 3 to 5 years of hands‑on experience in network operations, NOC environments, or similar roles within the telecommunications sector. Prior exposure to large‑scale carrier networks and experience with incident management processes will be considered a strong advantage.

Salary

The compensation package ranges from SSP 180,000 to SSP 240,000 annually, reflecting the candidate’s expertise, experience, and the strategic importance of the role. Additional performance‑based incentives may be offered.

Benefits

• Comprehensive health and dental insurance.
• Retirement savings plan with company matching.
• Generous paid time off and public holiday schedule.
• Employee discount programs for mobile and broadband services.
• Transportation allowance for commuting to the Casablanca office.
• Access to wellness programs and on‑site fitness facilities.

Training

• Onboarding program covering Orange Morocco’s network architecture and operational procedures.
• Continuous technical training through Orange Group’s global learning platform.
• Support for industry certifications such as CCNA, CCNP, or JNCIA.
• Mentorship opportunities with senior network engineers.
• Workshops on emerging technologies like 5G, SD‑WAN, and network automation.

Working Environment

The NOC is a state‑of‑the‑art facility located in Casablanca, equipped with high‑resolution monitoring screens, ergonomic workstations, and a collaborative atmosphere. Employees benefit from a multicultural team, flexible shift patterns, and a culture that values innovation, safety, and work‑life balance. Orange Morocco is committed to fostering an inclusive workplace where every employee can thrive.

Application Process

Interested candidates should submit their updated resume and a cover letter outlining their relevant experience through the online portal on the company’s careers page. Applications will be reviewed promptly, and shortlisted candidates will be invited to a virtual interview followed by an on‑site technical assessment.

Equal Opportunity Statement

Orange Morocco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, ethnicity, religion, or sexual orientation. Our hiring practices reflect our dedication to fairness and the promotion of equal Employment in Morocco.