Cnexia Customer Sales Executive Job in Morocco

Job Overview

sales executive jobs in Morocco is featuring exciting customer service and sales jobs in Morocco for motivated bilingual professionals. Cnexia is hiring an English & French Customer Sales Executive in Morocco for candidates with strong communication skills, customer relationship management abilities, and a passion for sales and customer engagement.

This role is ideal for applicants seeking full-time jobs in Morocco, customer support jobs, sales executive jobs, call center jobs, bilingual jobs, and international BPO careers. The position focuses on customer needs analysis, product promotion, upselling opportunities, and delivering excellent customer satisfaction.

Job Title

Customer Sales Executive – English & French (Bilingual)

Company Details

• Company Name: Cnexia
• Location: Morocco
• Industry: Customer Service / BPO / Telecommunications Sales
• Employment Type: Full-Time
• Contract Type: Permanent / Open-ended Contract
• Working Hours: 24/7 rotational shifts (Full-time availability required)

Job Summary

The Customer Sales Executive will identify customer requirements and recommend the most suitable telecom and entertainment solutions. The role includes promoting internet services, fixed-line solutions, television packages, and identifying opportunities for product upgrades and additional sales.

Candidates should be comfortable working in a dynamic call center environment while maintaining excellent service quality and achieving performance targets.

Professionals looking for customer care executive jobs, sales representative jobs, telemarketing careers, French speaking jobs, and English speaking jobs in Morocco may find this opportunity highly rewarding.

Key Job Responsibilities (JD)

The selected candidate will be responsible for:

• Detecting and understanding customer needs to recommend suitable solutions
• Managing and developing the customer portfolio
• Promoting and marketing internet, fixed telecom, and television products
• Generating additional revenue through cross-selling and upselling opportunities
• Advising customers on available services and products
• Recommending service upgrades after evaluating customer requirements
• Building strong customer relationships and increasing customer retention
• Maintaining service quality standards and customer satisfaction
• Meeting predefined sales goals and performance KPIs
• Managing customer inquiries professionally in English and French
• Working collaboratively with internal teams to improve customer experience

Candidates interested in telecom sales jobs, customer relationship management jobs, and call centre executive careers are encouraged to apply.

Education Requirements

Applicants should possess:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Communication, Sales, Customer Service, or related disciplines
• Equivalent qualifications with relevant work experience may also be considered

Experience Requirements

• Experience Level: Freshers and experienced professionals may apply
• Prior experience in customer support, sales, BPO, telemarketing, or call center operations will be an advantage
• Experience handling international customers is preferred but not mandatory

For more international employment opportunities, explore openings on sales executive jobs in Uganda where customer service and multilingual positions are regularly updated.

Required Skills and Competencies

Successful candidates should demonstrate:

• Fluency in English and French (spoken and written)
• Strong communication and interpersonal skills
• Excellent negotiation and persuasion abilities
• Customer-focused mindset with problem-solving skills
• Commercial awareness and competitive spirit
• Ability to multitask and meet sales objectives
• Good organizational and time management skills
• Strong attention to priorities and deadlines
• Adaptability to rotating schedules and shift-based work

Highly searched career areas connected to this role include customer success, sales associate, business development, client relationship management, technical support jobs, contact center careers, voice process jobs, and international customer support jobs.

Salary and Benefits

Salary

• Compensation: Competitive hourly pay structure
• Performance Incentives: Attractive attendance bonuses and performance-based incentives
• Additional Earnings: Unlimited bonus potential based on sales achievements

Employee Benefits

Cnexia offers an attractive benefits package, including:

• Paid training starting from the first month
• Permanent employment contract
• Social security coverage
• Private healthcare at competitive rates
• Free door-to-door transportation for shift endings
• Attendance-based bonuses
• High-performance incentive program
• Employee engagement activities and entertainment programs
• Company conventions, celebrations, and workplace fun events

Training and Career Development

Selected candidates will receive:

• Professional onboarding and paid training
• Product knowledge training on telecom and TV services
• Sales and customer communication coaching
• Upselling and customer retention techniques
• Career growth opportunities within customer service and sales departments

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Why Join Cnexia?

Joining Cnexia offers candidates an opportunity to work in a fast-growing customer service environment with excellent incentives, career advancement opportunities, professional development, and exposure to international customers. The company values performance, teamwork, and employee well-being while providing a dynamic and engaging workplace culture.

How to Apply

Interested candidates should prepare an updated CV highlighting their language skills, customer service experience, sales expertise, and communication abilities. Applicants with bilingual English and French proficiency and a passion for customer interaction are strongly encouraged to apply.