Operations Jobs in Morocco

Job Description

Company: Arrow Electronics
Location: Casablanca, Morocco
Job Type: Full-Time, Permanent
Department: Operations / Business Support
Industry: Information Technology (IT) Distribution / Enterprise Solutions
Job Category: Business Support

About the Company

Arrow Electronics, through Arrow Enterprise Computing Solutions (ECS), is a leading specialist IT distributor delivering enterprise-class technology solutions and services. The company focuses on areas such as:

• Data Storage
• Network Security
• Enterprise Software
• Virtualization
• Access Infrastructure

Arrow ECS collaborates with world-leading technology vendors to provide innovative IT solutions, professional consulting services, implementation support, and technical training for channel partners and enterprise customers globally.

Professionals searching for IT and business support opportunities in North Africa may also explore current vacancies through jobs in Morocco for updated openings in operations, technology, and administration sectors.

Job Description (JD)

Arrow Electronics is currently hiring an Operations Associate (German Speaker) to join its dynamic team in Casablanca, Morocco.

The successful candidate will support the Operations Specialists team in day-to-day operational activities while maintaining close coordination between suppliers, customers, and Arrow ECS sales teams.

This role requires excellent administrative capabilities, strong communication skills, attention to detail, and the ability to manage order processing, procurement support, stock coordination, invoice reconciliation, and customer communication efficiently.

The role offers a collaborative environment with strong opportunities for learning, growth, and long-term career progression within an international technology organization.

Key Duties and Responsibilities

The Operations Associate (German Speaker) will be responsible for:

Order Processing & Administration

• Processing and progressing customer orders accurately and efficiently
• Coordinating with Quote Configuration and Renewals Teams to verify pricing, discounts, and order details
• Managing purchase order placement and supplier coordination

Customer & Supplier Coordination

• Maintaining close communication between:
  • Suppliers
  • Sales Teams
  • Customer Service Departments
  • Customers
• Providing updates regarding:
  • Purchase order progress
  • Shipment schedules
  • Delivery timelines
  • Proof of Delivery (POD) information

Claims & Warranty Management

• Supporting claim handling procedures and issue resolution
• Managing warranty registrations and related documentation
• Escalating anomalies, operational errors, or discrepancies to resolution teams when necessary

Candidates looking for related administration and operations opportunities in East Africa may also browse jobs in Kenya for careers in logistics, procurement, customer support, and enterprise operations.

Invoice & Financial Coordination

• Reconciling invoices and identifying discrepancies
• Managing credit note reconciliation and issue escalation processes
• Supporting operational finance-related tasks to ensure smooth workflow

Stock Management Support

• Assisting in all aspects of inventory and stock management
• Monitoring operational processes to improve efficiency and accuracy

Education Requirements

Applicants should possess:

• A Bachelor’s Degree, Diploma, or equivalent qualification in:
  • Business Administration
  • Supply Chain Management
  • Logistics
  • Operations Management
  • Information Technology
  • Finance
  • Or a related field

Equivalent work experience in administrative or operational support environments may also be considered.

Experience Requirements

Candidates should demonstrate:

• Previous experience in:
  • Business Services
  • Operations Administration
  • Purchasing or Procurement Departments
  • Customer Support or Supply Chain Environments
• Prior exposure to IT distribution, enterprise technology, or operational support roles will be advantageous
• Experience handling:
  • Order processing
  • Supplier coordination
  • Administrative support
  • Invoice management

is highly desirable.

Language Requirements

Applicants must possess:

• Fluent German Language Skills (Required)
• Strong Written English Skills (Required)

Additional languages will be considered an advantage.

Required Skills and Competencies

Arrow Electronics seeks candidates with:

• Excellent administrative and organizational skills
• Strong communication and interpersonal abilities
• High attention to detail and accuracy
• Ability to work independently and within teams
• Strong problem-solving mindset
• Ability to meet strict deadlines and manage workload effectively
• Accountability and ownership in resolving operational issues
• Self-motivation, reliability, and professionalism

Technical Skills

Applicants should possess strong knowledge of:

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• General Microsoft Office tools

Job seekers interested in broader administrative and business support careers can additionally explore jobs in Tanzania for opportunities in customer service, administration, and operations management sectors.

Training and Professional Development

Arrow Electronics offers extensive employee support and learning opportunities including:

Professional Training

• Comprehensive onboarding and operational training
• IT distribution and business process exposure
• Continuous professional development opportunities

Career Growth

• Long-term advancement opportunities within the company
• Exposure to multinational business environments
• Internal career progression programs

Workplace Environment

• Friendly and collaborative working atmosphere
• Collegial and supportive team culture
• Casual dress policy
• Modern office facility in an accessible location

Employee Wellness & Perks

• Private medical healthcare
• MyBenefit employee system
• Complimentary tea, coffee, and fresh fruits in the workplace

Working Conditions

Due to operational requirements, employees should be flexible, particularly during:

• Month-end periods
• Quarter-end business cycles

The role will follow DACH bank holidays due to regional operational alignment.

Salary and Benefits

Salary: Not officially disclosed by Arrow Electronics.

Compensation is expected to be competitive and aligned with market standards, based on:

• Experience level
• Language proficiency
• Operational expertise
• Industry exposure

Additional employee benefits and incentives may apply according to company policy.

Job Location

Location: Boulevard Al Quods, Casablanca, Morocco
Employment Type: Full-Time, Permanent

Method of Application

Interested and qualified candidates should submit an updated CV highlighting language proficiency, operational experience, administrative skills, and relevant technical competencies. Early applications are encouraged due to the competitive nature of the role.