Railway Operations Manager Job Vacancy in Fez, Morocco – Transportation & Logistics

Job Description

Position: Railway Operations Manager

Company: Alstom Morocco

Location: Fez, Morocco

Experience: 5-7 years in railway operations, logistics, or related fields

Education: Bachelor’s degree in Engineering, Transportation Management or related discipline

Employment Type: Full-time

Industry: Transportation & Logistics

Department: Operations

Salary: SSP 250,000 – 350,000 per annum

Vacancies:1

Company Overview

Alstom Morocco is a leading global player in rail transport solutions, delivering cutting‑edge technology, sustainable mobility and comprehensive services across the Kingdom. With a strong commitment to innovation, safety and environmental stewardship, Alstom supports Morocco’s ambitious railway modernization programs, including high‑speed lines, urban transit and freight corridors. The company’s presence in Fez serves as a strategic hub for regional operations, offering career growth, multicultural collaboration and access to world‑class engineering projects. As part of Alstom’s worldwide network, employees benefit from continuous learning, competitive compensation and the chance to shape the future of transportation in Morocco and beyond. This role contributes directly to the nation’s Vision 2030 goals for efficient, green, and inclusive mobility, making it an exciting opportunity for professionals seeking impact and advancement.

Job Overview

The Railway Operations Manager will lead the planning, coordination, and execution of daily railway activities for Alstom’s projects in the Fez region. Reporting to the Regional Operations Director, you will ensure safe, punctual, and cost‑effective train services while maintaining compliance with national regulations and Alstom’s internal standards. The role involves close collaboration with engineering, maintenance, safety, and customer service teams to optimize network performance, manage resources, and drive continuous improvement initiatives. You will act as the primary point of contact for stakeholders, including government agencies, contractors, and local communities, fostering strong relationships and transparent communication. This position offers a unique platform to apply your expertise in railway operations, enhance operational excellence, and contribute to Morocco’s growing rail infrastructure.

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Key Responsibilities

• Oversee day‑to‑day railway operations, ensuring adherence to safety, reliability and performance targets.
• Develop and implement operational plans, timetables, and resource allocation strategies for passenger and freight services.
• Coordinate with maintenance and engineering teams to schedule preventive maintenance while minimizing service disruptions.
• Monitor key performance indicators (KPIs) such as on‑time performance, incident rates, and cost efficiency, and generate regular reports for senior management.
• Lead incident investigations, root‑cause analysis, and corrective action implementation to maintain high safety standards.
• Manage relationships with Moroccan railway authorities, local municipalities, and third‑party service providers.
• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Ensure compliance with national railway regulations, Alstom corporate policies, and environmental standards.
• Supervise a multidisciplinary team of operators, dispatchers, and support staff, fostering a culture of accountability and professional development.
• Prepare and present operational performance reviews to stakeholders, highlighting achievements and areas for enhancement.

Required Skills

• Strong knowledge of railway operations, signaling systems, and traffic management.
• Proven leadership and team‑management abilities in a complex, safety‑critical environment.
• Excellent analytical skills with the ability to interpret data and make data‑driven decisions.
• Effective communication and negotiation skills for stakeholder engagement.
• Proficiency in operational software tools, GIS, and Microsoft Office Suite.
• Fluency in French and Arabic; English proficiency is an advantage.
• Problem‑solving mindset with a focus on continuous improvement.
• Ability to work under pressure and manage multiple priorities simultaneously.

Education

A bachelor’s degree in Railway Engineering, Transportation Management, Mechanical/Electrical Engineering, or a related field is required. Advanced certifications such as Certified Railway Operations Manager (CROM) or Lean Six Sigma Green Belt are highly desirable and will be considered an asset during the selection process.

Experience

Candidates must possess a minimum of five to seven years of progressive experience in railway operations, rail logistics, or a comparable transportation sector. Experience managing large‑scale projects, leading cross‑functional teams, and interacting with regulatory bodies in Morocco or other international contexts will be given priority.

Salary

The compensation package ranges from SSP 250,000 to SSP 350,000 annually, commensurate with experience, qualifications, and performance. The package includes performance‑based bonuses, health insurance, pension contributions, and other statutory benefits in line with Moroccan labor law.

Benefits

• Comprehensive health and dental coverage for employee and dependents.
• Retirement savings plan with employer matching contributions.
• Annual performance bonus linked to operational KPIs.
• Professional development allowance for certifications and training.
• Company‑provided mobile device and travel allowances.
• Flexible working arrangements where operationally feasible.

Training

• Onboarding program covering Alstom’s safety culture, operational standards, and Moroccan railway regulations.
• Continuous training in advanced signaling, traffic management systems, and digital tools.
• Leadership development workshops and mentorship opportunities.
• Access to Alstom’s global e‑learning platform for technical and soft‑skill enhancement.

Working Environment

The role is based in Fez, offering a modern office environment with direct access to operational sites, control centers, and field facilities. Employees benefit from a collaborative culture that values safety, innovation, and sustainability. Alstom promotes a diverse and inclusive workplace where ideas are welcomed, and career progression is supported through clear pathways and regular performance reviews.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the Alstom careers portal. Applications will be screened by the Talent Acquisition team, followed by a preliminary interview, technical assessment, and final interview with senior leadership. Successful applicants will receive a formal offer outlining compensation, benefits, and start‑date details.

Equal Opportunity Statement

Alstom Morocco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, ethnicity, religion, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.